How to Fix “MySQL Server Has Gone Away” Error in StackCP

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Updated on August 15, 2024

Reading Time: 1 min read

MySQL Server Error #

The most common reason for the “MySQL server has gone away” error is that the query timed out and the connection was closed. This typically occurs when a MySQL query takes too long to execute (i.e., a slow query).

To address this issue, we recommend running a MySQL check and optimization through phpMyAdmin. Here’s how you can do this with StackCP:

Steps to Optimize Your Database in StackCP #

  1. Log In to phpMyAdmin:
    • Sign in to the database you wish to optimise via phpMyAdmin in your StackCP control panel.
  2. Select Your Database:
    • Choose the database from the left-hand side menu.
  3. Select Tables to Optimize:
    • Select the tables you wish to optimise or simply select Check All.
  4. Run the Optimization:
    • From the With selected: dropdown menu, select Optimize table.

Running the ‘OPTIMIZE TABLE’ query reorganizes the physical storage of table data and associated index data, reducing storage space and improving I/O efficiency when accessing the table. This can help mitigate the “MySQL server has gone away” error by making your database queries faster and more efficient.

At CP CLOUD HOSTING, we ensure that your databases are optimised for the best performance. If you continue to experience issues, please reach out to our support team for further assistance.