Domain Contact Validation

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Updated on August 15, 2024

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Sometimes, the Domain Registry requires the person registering the domain, known as the Registrant, to verify their contact details.

What is the Domain verification process? #

The verification process involves a 15-day window during which the Registrant must respond to the verification email sent by the Registry. This email contains a link to a page displaying the Registrant’s contact details and the option to Verify Information.

What happens if domain contact validation is not completed? #

Failure to respond to the Registry email will result in the suspension of the domain. Consequently, the website and the email service for the domain will stop functioning.

How do I resend a verification email? #

  1. Head to StackCP > Domain Contact Validation
  2. Select Resend Verification Email

What information is being verified? #

The Registry verifies the First name, Last name, and Email of the Registrant. If a domain is bought, transferred, or updated, the Registry checks against existing records to determine if the new contact information needs verification.

What change will trigger the verification process for an existing domain? #

Any change to the registrant contact information will trigger the verification process. An email will automatically be sent requesting verification of the newly updated details.