My domain is locked with my current provider, what can I do?

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Updated on August 15, 2024

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Domain is Locked #

Registrars may ‘lock’ domain names to prevent unauthorized changes. This is often referred to as ‘Domain Locking’ or ‘Client Transfer Prohibited’. You might see this status if you perform a WHOIS lookup on a domain name:

Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited

If your registrar does not give you access to unlock the domain name for transfer, you should contact them to request this. Once a domain has been unlocked, you should then be able to transfer it to StackCP.

What is the 60-day transfer lock? #

When a new domain is registered or if you transfer a domain name, it will be subject to a 60-day transfer lock, which cannot be bypassed.

The 60-day transfer lock is also placed on domains that have had their Registrant contact information updated. You may request the transfer first and then update the contact information once the transfer completes to ensure you can transfer your domain.

Note: The 60-day transfer lock only applies to Generic TLDs. Other domains, such as country-code TLDs, may follow different policies decided by the local registry for that particular domain.