How to Purchase a Simple SSL Certificate #

1. Order an SSL Certificate:
   • Navigate to the control panel and place an order for an SSL certificate.
   • After completing the order, a verification email will be sent to admin@theDomain.com within 30 minutes.
   • Approve the verification email to proceed.
2. Automatic Installation:
   • Once the verification email is approved, the SSL certificate will be automatically installed on your hosting package within 1 hour.
   • You can view the installed Simple SSL by going to Manage Hosting -> Manage -> SSL/TLS.
   Note: The process of an SSL order can be tracked under the manage SSL section.

How to Renew Your SSL Certificate #

1. Renewal Notification:
   • When your Simple SSL is due for renewal, a verification email will be sent to admin@theDomain.com.
2. Approval and Automatic Renewal:
   • Approve the email to verify the renewal.
   • The SSL certificate will automatically renew on its renewal date.
   Note: The process of an SSL order can be tracked under the manage SSL section.

Can I Export My SSL and Use It Elsewhere? #

Yes, SSL certificates purchased through CP CLOUD HOSTING can be used on other platforms. To export your SSL certificate:

1. Raise a Support Ticket:
   • Contact our Support Team with the domain name the SSL was purchased for and specify the type of file you need for installation on another platform.
2. File Preparation:
   • Our team will fetch the necessary files, convert the SSL to the required format, and provide it to you.
   Note: If you are unsure of the file type needed, consult with your hosting provider to confirm the requirements.